Introduction
The PSPCL Consumer Services app is designed for consumers of Punjab State Power Corporation Ltd. It allows users to register complaints related to supply, billing, and other issues. Users can also view and pay their electricity bills through the app. If users have previously called the helpline number (1912), they can check the real-time supply status in their area. Additionally, the app provides a view of the status of users' complaints and requests. However, it is important to note that the app only works within India and requires an active Indian mobile number capable of receiving SMS. Users are advised not to submit support issues in the app's review comments.
The software has the following advantages:
- Consumer complaints: Users can register complaints related to electricity supply, billing, and other issues through the app.
- View and pay electricity bills: Users can conveniently view and pay their electricity bills directly through the app.
- Real-time supply status: If users have previously contacted the helpline number - they can get real-time updates on the status of electricity supply in their area.
- Track complaints/requests: Users can easily track the status of their registered complaints and requests through the app.
- Limited to India: The app is designed to work only within India and requires an active Indian mobile number that can receive SMS.
- Support issues: Users are advised not to submit support issues in the app review comments as it is not the appropriate channel for assistance.
- No virus
- No advertising
- User protection
Information
- File size： 7.00 M
- Language： English
- Latest Version： v2.5
- Requirements： Android
- Votes： 46
- Package ID： in.pspcl.distribution.cs
Screenshots
Comment
Manpreet Nanda
Pathetic service without any intimation light
2024-01-10 23:50:54
Kanishka Vashisht
They show there is no power outage in your area when there is actually a power cut. Even the helpline number doesn't respond. Many times it cancels my complaint claiming that the information is wrong. Worst experience ever.
2024-01-08 19:40:55
Mickey S
What's the point of this app when it never updates the information? Even after filing the complaints there is hardly any updates. No information is updated regarding power cuts on the app and the reason as to why electricity is off. Completely useless app.
2024-01-01 23:12:44
Ranveer Rajak
The way of talking was not good, she disconnected the phone without talking completely.
2023-12-25 18:27:38
Arun Chauhan
What is the purpose of this app ? they register complaints but they don't do anything about it..or follow up on that particular complaint. Eventually you have to visit their office... Which is equally inefficient just like this app! Worst app ever and even worse is the pspcl !
2023-12-19 19:00:38
Ekanshi Tiwana
It's an amazing app...i can easily pay my bil through it and the best part is i can complaint if there's any problem related to supply...it's so simple...i can submit my complaint on app and they will solve the problem...no need to call them... Imagine without calling they work on our complaints...great work pspcl... Thanks for your service
2023-12-03 22:34:01
Manzar Abbas
Service is extremely poor. If we send any mail or call , no one respond. There is no advantage of such app when no one is eager to sort out of the consumer's problem. Very pathetic....
2023-11-19 11:53:25
S singh
Only received massage after registration of complaint,no one solve problems.light is gone from 10 hrs and nobody solve,onle message appear work in progress, Work is progress from night 10 pm to 8 am and continue progress..but electricity not comes. Use less application,fake application, this is only for make full to people.
2023-11-02 22:47:40
A Google user
Upgrade version is not good not able to enter. The otp in the app but complaint will just send you the utube vedio. Anyone having problem try to reinstall the app, problem will be solved
2023-10-17 19:41:54