ANEEL Consumidor

Introducing ANEEL Consumidor, the ultimate app for anyone who has ever faced an issue with their electricity company. With just a few taps, you can conveniently register a complaint about a company directly to the National Electric Energy Agency (ANEEL). But that's not all – you can also stay updated with the responses to your registered complaints in real-time. On top of that, the app provides a wealth of information on electricity tariffs, consumer rights and duties, as well as the assessment of different electricity companies by ANEEL. Make your voice heard and ensure your rights as a consumer are protected. Before filing a complaint with ANEEL, try to resolve the problem with the energy company and jot down the company's service protocol. ANEEL will then analyze your complaint and send it to the energy company for clarification and solution. This user-friendly app has been specifically designed for consumers in Brazil.

Features of ANEEL Consumidor:

> Register a complaint: With this app, you can easily file a complaint about an electricity company to the National Electric Energy Agency (ANEEL). It provides a convenient platform for consumers to voice their concerns and seek resolution.

> Monitor complaint responses: Stay updated on the progress of your registered complaints through the app. You can track the responses received from the electricity company and ensure that your concerns are being addressed.

> Access to information: The app offers valuable information on electricity tariffs, consumer rights, and duties. Stay informed and make informed decisions about your energy consumption and rights as a consumer.

> Assessment of electricity companies: Check the assessment of electricity companies by ANEEL. This feature allows you to evaluate the performance and reliability of different energy providers, enabling you to make more informed choices.

> Suggestions and compliments: Apart from complaints, the app also enables you to provide suggestions and compliments to the electricity companies. This feature encourages positive engagement and helps in fostering better relationships between consumers and energy providers.

> Ensure data security: For users outside of Brazil, the app recommends using a reliable VPN connection to access the application and protect your data during transmission. The app prioritizes the security of your information and values your privacy.

Conclusion:

It ensures data security by recommending the use of a VPN for users outside of Brazil. Download ANEEL Consumidor now to have a convenient and effective way of resolving electricity-related problems and staying informed about your consumer rights.