Cracker Barrel icon

Cracker Barrel

Category: Lifestyle Date:2023-09-21

Rating: 4.1

Introduction

The new Cracker Barrel app provides additional convenience for customers. Users can join the waitlist, pay for their dine-in meal, and order takeout all from their phone. It is now easier than ever to place an order for your favorite Cracker Barrel meal. You can browse the menu and order in the app for convenient pickup, curbside, or delivery. Cracker Barrel Catering is also available for holiday gatherings, birthdays, office parties, and cookouts with friends. The app allows you to check the current wait time, join the waitlist, and reduce your wait time. Additionally, you can skip the register line and pay at the table using the Mobile Pay feature. The app also provides directions to your favorite Cracker Barrel store, current wait times, and menu browsing options.

The advantages of the Cracker Barrel app include:

- Convenience: The app offers even more convenience by allowing users to join the waitlist, pay for dine-in meals, and order to-go all from their phones.

- Order online: It is easier than ever to place an order for your favorite Cracker Barrel meal. Users can browse the menu and order in the app for convenient pickup, curbside, or delivery.

- Catering: Cracker Barrel Catering offers food made with care for various occasions such as holiday gatherings, birthdays, office parties, or cookouts with friends. Users can place an order for now or schedule it for a later date.

- Check wait time and join online waitlist: Users can use the app to check the current wait time, join the waitlist, and reduce their wait time at the restaurant.

- Pay at the table: The app allows users to skip the register line and pay for their meals directly from their table using the Mobile Pay feature.

- Find a location: Users can get directions to their favorite Cracker Barrel store, see current wait times, and browse the menu before visiting.

  • No virus
  • No advertising
  • User protection
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Information

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Comment

  • flyer3f

    flyer3f

    The UI is pretty good, besides a few quirks including having upcharged sides show up before regular sides when choosing an entree. All it needs is an option to enter special requests. I can't put pickles on my cheeseburger... I can't not rate it lowly for that... Just one more option with a free textbox would fix most peoples' complaints.

    2024-01-09 07:17:32

  • Christa Daugherty

    Christa Daugherty

    The app doesn't allow customization of sides w/meals like the Turkey Dinner (if you want mashed potatoes, not sweet potatoes) or request that things like gravy be on the side. If you forget to sign in before starting the order, it deletes the order & makes you start over when you get to the sign in step in the cart. When I place my order, I get an error, but the order goes through, as I get a text telling me how to pick it up. And it makes you enter your billing address every time your order.

    2024-01-07 04:09:01

  • A Google user

    A Google user

    Fabulous app! Needs order history, though! After several seamless uses, today my confirmation email was delayed, and I had no way to check if the order went through, so I went through the process again only to discover both went through. Thankful to the local manager, who caught it and made the food only once. He's going to have to contact someone about removing the second charge since the app also has no cancellation option.

    2023-12-28 05:52:42

  • Col. RICHARD GLOVER

    Col. RICHARD GLOVER

    I keep having to send the food back. It's either over cooked, or under cooked. Seems there is no happy medium. Plus, I don't know what the management of Cracker Barrel is thinking, but they keep dropping good menu items for new stuff that tastes terrible. I tried their NEW Beef Tips, and Fried Shrimp with another item. The Beef was pre-sliced before cooking and it was tougher than Chinese arithmetic, and the Shrimp was Rubbery. I had to send it back too. The best item they had was recently drop.

    2023-12-25 11:14:09

  • Lindsey Christian

    Lindsey Christian

    This app has greatly improved but the fact that after you go through the menu, have all payment information filled in and ready to place the order for the "place order" button not to work... that kind of kills all progress they've made. Wasted a lot of time trying place orders for it not to work then have twice the wait time after calling in the order.

    2023-12-23 20:42:31

  • Rebecca Webb

    Rebecca Webb

    I hate to do this because this is such a well designed app and the experiance would be great if it WORKED. Every time I try to order anything I encounter an error and its become such a frustrating experiance. We've gone from eating here every sunday to rarely ordering because wrestling with the app is such a hassle. Its been MONTHS since this started happening and its really discouraging that its still not working

    2023-12-22 00:35:47

  • Brooke Trainer

    Brooke Trainer

    One of the worst food apps I've used. It doesn't stay logged into my account, I have to enter credentials everytime. If I select delivery it doesn't remember it if I go back to add items to cart and it doesn't remember my cc info. I know budgets and resources may be tight but you really to get a mobile overhaul project kicked-off soon. It took me 45 minutes to place an order this morning...absolutely unacceptable!

    2023-12-12 08:18:39

  • Melissa Djohan

    Melissa Djohan

    On Android AND iPhone, the app crashes when trying to order or to pay. I've tried to order on this app several times and it did this on several occasions. The wait time is not correct either. When you go in, you still have additional wait time. Sometimes when you put your name down for the ahead wait list, it does not appear on the list when you arrive at the restaurant. Not sure if this is because the app crashes mid-processing or what.

    2023-11-17 09:17:41

  • A Google user

    A Google user

    We love cracker barrel and I was so excited to download the app to try to avoid having to call multiple times and repeat the order only to have it wrong. First your app probably only offers one third of both menus. Second if you choose a meal with 2 sides you cant choose 2 of the same item. Third you cannot add additional sides. Fourth you cannot substitute a side of toast for dinner meals nor just order a side of toast. Fifth No way to add condiments... OVER ALL APP IS AN EPIC FAIL!!!!

    2023-11-03 20:30:50

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