Introduction
Introducing myExcitel APP - the ultimate solution for quick and hassle-free online payments. With step-by-step DIY troubleshooting, you can easily solve common internet issues on your own. Plus, reporting an issue and tracking its progress is as easy as a few clicks, and our dedicated support agents are just a tap away with our Live Chat feature. Want to save money? Compare your current plan with the best available options to find a better deal. Update your contact details effortlessly, view and download invoices, even request payment collection with our door-to-door service for cash payment. Your feedback is important to us, so let us know how we can improve. Download the myExcitel APP now!
Features of this App:
- Quick online payments: This app allows users to make online payments quickly and easily, eliminating the hassle of manual payment processes.
- DIY troubleshooting: The app provides step-by-step solutions to common internet issues, allowing users to resolve problems on their own without the need for technical assistance.
- Issue reporting and tracking: Users can easily report any issues they are experiencing and track the progress of their reported issues through a few simple clicks.
- Live chat support: The app offers a live chat feature where users can communicate with support agents in real-time, enabling them to receive immediate assistance.
- Deals comparison: Users can save money by comparing their current plan with the best available plans, helping them find better deals and potentially lower their expenses.
- Invoice management: The app allows users to view and download invoices, providing a convenient billing service tailored to their needs. It even offers the option to request payment collection through a door-to-door cash payment service.
Conclusion:
With the myExcitel App, users can easily manage their online payments, troubleshoot common internet issues, report problems, and track their progress. The Live Chat support feature ensures prompt assistance, while the deals comparison feature helps users save money by finding better plans. The app offers convenient invoice management and even provides a door-to-door cash payment service. Overall, this app provides a comprehensive set of features that offer convenience, cost savings, and efficient customer support. Click here to download the app and enjoy a seamless user experience.
- No virus
- No advertising
- User protection
Information
- File size： 10.11 M
- Language： English
- Latest Version： 3.1.2
- Requirements： Android
- Votes： 54
- Package ID： com.scaleforce.mobile.myexcitel
Screenshots
Comment
Adrin Pf
Worst app ever, cannot raise a ticket. If the excitel in not working the app dosent work ..how would u expect me to contact and resolve this issue.
2024-01-10 16:47:33
shivam Ranshur
It's been 8 months ,they Took router n all equipment. I've cancelled my subscription but my 2000rs deposit money is not yet returned. I've called them multiple times even wrote Emails . But they have no Shame
2024-01-10 10:14:30
Ravi Kumar Mittal
Highly Disappointed. Very poor service. It has now been a month, but neither they reply on the request nor they resolved it.
2024-01-05 23:52:45
pradeep kumar A M
Worst after sales/invoice support. The level of enthusiasm and number of follow uos done during giving new connectivity is not at all visible when giving service and support here....
2024-01-05 04:37:01
Nijwm Wary
The app can't be opened with it's own Wi-Fi connection. Crashes alot Super slow app Super slow internet Will have to discontinue the connection if it goes on like this..from one room to the next room internet can't be accessed, what's the point of taking your service then. Stop providing this kind of services
2024-01-04 12:32:40
Glamour Sonipat
Very poor service. They give the connection by making a wrong commitment and then say that the staff who had made the commitment has gone, what to do now, then by putting the number on the IVR, they torture by making 50 calls a day. The helpline number lady says that you should supply the router to us yourself and then the calls will stop. It seems as i have committed a sin by taking a connection from them. I am ashamed of myself for choosing this when there were so many options.
2023-12-28 23:00:52
vikas mandal
I'm posting a new review of the Excital service. It's been over four months since I terminated my connection and I'm still waiting to get back my security deposit. Initially, they said I would receive a refund within two months after I submitted the router, which I did the next day. Now, it has been four months since I submitted the router. Every time I contact customer care, they tell me the same thing, that they've put my ticket (13554260) on priority. This is the worst customer service exper
2023-12-26 18:05:05
deep rawat
I regret to share my disappointing experience with Excitel broadband. Despite discontinuing the service, my security deposit remains unpaid well beyond the stipulated timeframe. Customer service has been unresponsive, and the company has failed to uphold agreed-upon timelines. Consider this before choosing Excitel to avoid potential financial inconveniences.
2023-12-26 02:09:28
Jitin Sukhnani
Pathetic Customer Care team They are not able to resolve the issues, instead just keep repeating standard script of asking to restart the router and asking for color of lights router is showing and later blame it on router instead of resolving the technical issue. A big no no recommendation. Update as 14/11/2023 Services have become more pathetic with unprofessional ground team, customer service representative and social media team, I wish I could reduce the rating to zero stars.
2023-12-20 11:44:33